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Some Background

Birchwood Kent was established in 1996 by Michael Todd and Steve Hoenes, who have each over 20 years experience of kitchen, bathroom and bedroom design and installation. 

The vast majority of our business consists of repeat commissions or comes to us through personal recommendations from clients, which is something we are very proud of.   Our customers know we deliver on our promises; that we are trustworthy and reliable; that when we give you your project plan we’ll stick to the dates so, you know exactly what will happen and when.

In our view a satisfied customer is the most important measure of the quality of our service. Read Client Comments

A Personal Service

Based in Birchington, Kent we draw most of our business from the Kent area.  Of course we are happy to travel further afield when needed but we feel that the personal service we provide works best when we can call in and sit down with our customers as and when they need.  Our coverage includes upto 45 minutes travel time which would normally cover areas upto Ashford.

Every project is important to us, from the smallest to the most ambitious, and as a Birchwood Kent customer you can expect to deal with either Steve or Michael from the start of your project to the very end.  We pride ourselves on our friendly and professional approach and we know that it is something all our customers value. Top of Page

Style, Function & Total Project Management

We are passionate about combining a flair for design with practical functionality.  We listen to our clients so we understand their needs and wants, likes and dislikes – whether it takes one meeting or several, we believe that talking things through is the key to delivering the best possible finished product. 

We know that when a customer comes to us they want us to think through every aspect of their project.  So, as well as design and installation, we deal with all electrical, plumbing, tiling, small building works and even – if you want us to – final decoration.  It’s the peace of mind that comes from being able to rely on our experience and expertise.  And to complement the quality materials and appliances our customers choose, we install using only craftsmen with specific skills, so with Birchwood Kent you’ll never find an electrician tiling or a tiler plumbing. Top of Page

Our After Sales Service

And after your kitchen, bathroom or bedroom has been installed?  Well, we feel a sense of pride in each and every project we undertake and that means if there’s something you need afterwards we’d expect you to call us.  We are confident in the quality of our materials and workmanship but, on the rare occasion something doesn’t work as it should, we’ll sort it out.  And in case you’re wondering, the last client who called us was after a replacement hinge on a fridge we’d installed in their kitchen about 12 years before.  Of course we were happy to source and fit a replacement for them; it’s a key part of the personal service we provide. Top of Page

 

A CONSULTATION...

Each and every project begins with the most important step of sitting down with, you, the customer and listening to what you say.

WHAT'S INVOLVED
We offer advice and recommendations drawing on our experience and expertise.

SHOWROOM VISIT
If you would prefer to book an appointment for a showroom visit, please click below.

Showroom visit form

More AppliancesAPPLIANCES

We offer a great range of appliances for the perfect kitchen. more

More AccessoriesACCESSORIES

To match the quality of our kitchens we source high quality accessories from leading suppliers. more

BrochureCURRENT PROMOTIONS

From time to time we run promotions on selected ranges.
See Our Promotions

OUR SHOWROOM

Visit our showroom in Birchington where we have many display kitchens and samples. more
Our Showroom

CLIENT COMMENTS
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